Refund and Cancellation Policy
Cancellation Policy:
Any kind of cancellations or renewals of services should be intimated in writing or through email before the deadline as mentioned in the Contractual Agreement made prior to the start of the service. Requests for the renewals made at a later date than the mentioned date in the Contractual Agreement, would not be considered and the service would be considered lapsed. A new service request need to be mentioned in such instances or can be discussed in person with the Account Manager for further course of action.
Refund Policy:
All matters related to refunds would be decided while the Contractual Agreement is being drafted. The terms and conditions once mentioned in the Contractual Agreement, with respect to the Refund Policy would stand final and no change would be possible at any later stage.
The Contractual Agreement would stand as the single document of interest for both the Cancellation and Refund Policy matters.